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Thank you for choosing NIHA’S Learning Academy. We are committed to delivering high-quality educational services. This Refund & Returns Policy explains how refunds are processed, under what conditions they are granted, and how returns are handled for our courses, learning programs, and services.

1. Refund Eligibility

Refunds are available only under the following conditions:

  1. Course Cancellation by NIHA’S Learning Academy
    If we cancel a course prior to its start date, you will receive a full refund of any fees paid.

  2. Duplicate Payments
    If a fee has been paid more than once by mistake, we will refund the duplicate amount after verification.

  3. Service Not Provided
    If the agreed service (such as course access or learning material) was not delivered at all, you may request a refund.

2. Refund Requests – How to Apply

To request a refund, please contact us at:

📧 Email: support@nihasacademy.in
📞 Phone: +91-9110672483

When submitting a refund request, include:

  • Full Name

  • Registered Email Address

  • Course / Service Name

  • Payment Transaction Details

  • Reason for Refund Request

We may require additional documentation to process your request.

3. Refund Processing Time

Refunds will be processed as follows:

  • Verification: Our team will verify your request (2–7 business days)

  • Refund Issued: Once approved, refunds will be issued within 7–14 business days

  • Mode of Refund: Refunds will be returned via the original payment method unless otherwise agreed

Note: Payment processing times may vary depending on banks or payment partners.

4. Non-Refundable Situations

Refunds will not be provided under the following conditions:

  • Change of mind after the course has begun

  • Partially attended courses or unused materials

  • Delay in course access due to issues caused by the student

  • Failure to meet course eligibility or requirements

  • Any penalties or cancellation charges specified in promotional offers

5. Returns of Physical Materials

If applicable (e.g., printed books or learning kits):

  • Returns must be initiated within 7 days of receiving the item

  • Item must be unused and in original condition

  • Return shipping charges are the responsibility of the student unless the error was on our part

Once the item is received and inspected, your refund will be processed.

6. Changes to Refund Policy

NIHA’S Learning Academy reserves the right to modify this policy at any time. Updated versions will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions regarding refunds, returns, or cancellations, please get in touch:

NIHA’S Learning Academy
📍 #41 Above Axis Bank, Ramamurthy Nagar, Bangalore – 560016
📞 +91­-9110672483
📧 support@nihasacademy.in

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